Shipping
Shipping
What kind of shipping methods do you have?
1.Delivery to customer address.
Delivery Time ?
For goods shipped to customers' addresses in Bangkok and suburbs: 2 - 3 business days and abroad: 2- 4 business days.
Long holidays or campaign periods. Customers may receive goods more late than usual, about 2-3 working days.
Customers can check the delivery status within 24 hours of receiving an e-mail informing that the goods have already been shipped.
How to check delivery status ?
After shipping out of warehouse, the customer will receive an e-mail and can enter the order number NVB790XXXXXXX at the link below to check the delivery status.
How to change/ edit the shipping address ?
If you order, you will not be able to manually edit the shipping address. If you want to change the shipped address, you can contact our customer service directly for further assistance. Or you can fill out this form. Click to change your shipping location.
When the shipping status indicates that the customer has received the goods but the client hasn't received them yet, what should be done?
If you have not received the goods yet, the shipping status system indicates that you have already received them, we recommend that you contact our customer service immediately so that we can expedite a check with Pomelo. Delivery by a private company, the shipping company we choose depends on each shipping area.
Can I refuse to receive the order?
If you have ordered but do not want to receive the goods or refuse to receive them with the shipping company, please contact our Customer Relations department for further assistance.
Which shipping company?
NOVVEMBER Delivery by a private company by our chosen shipping company depends on each shipping area.
1.Delivery to customer address.
Delivery Time ?
For goods shipped to customers' addresses in Bangkok and suburbs: 2 - 3 business days and abroad: 2- 4 business days.
Long holidays or campaign periods. Customers may receive goods more late than usual, about 2-3 working days.
Customers can check the delivery status within 24 hours of receiving an e-mail informing that the goods have already been shipped.
How to check delivery status ?
After shipping out of warehouse, the customer will receive an e-mail and can enter the order number NVB790XXXXXXX at the link below to check the delivery status.
How to change/ edit the shipping address ?
If you order, you will not be able to manually edit the shipping address. If you want to change the shipped address, you can contact our customer service directly for further assistance. Or you can fill out this form. Click to change your shipping location.
When the shipping status indicates that the customer has received the goods but the client hasn't received them yet, what should be done?
If you have not received the goods yet, the shipping status system indicates that you have already received them, we recommend that you contact our customer service immediately so that we can expedite a check with Pomelo. Delivery by a private company, the shipping company we choose depends on each shipping area.
Can I refuse to receive the order?
If you have ordered but do not want to receive the goods or refuse to receive them with the shipping company, please contact our Customer Relations department for further assistance.
Which shipping company?
NOVVEMBER Delivery by a private company by our chosen shipping company depends on each shipping area.
เว็บไซต์นี้มีการใช้งานคุกกี้ เพื่อเพิ่มประสิทธิภาพและประสบการณ์ที่ดีในการใช้งานเว็บไซต์ของท่าน ท่านสามารถอ่านรายละเอียดเพิ่มเติมได้ที่
นโยบายความเป็นส่วนตัว and นโยบายคุกกี้
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